Privacy Policy 

Thank you for visiting Happicup, owned and operated by, Happypride Co., Ltd. and its affiliated companies of Happypride group (referred to as “the Company,” “us,” “our,” “we”). We are committed to respecting privacy rights and security of your personal data and have established and implemented this Privacy Policy to inform users of our website and our customers, of what personal information we collect, and how we use, share, and protect such information. We hereby announce the Privacy Policy to enable you to understand before collecting your personal data.

Purpose of Collection, Usage, and Disclosure Personal Data 
The Company shall collect, use and disclose of your personal data to relevant parties including, without limitation for the following purposes:
  • For marketing, promotion, and advertising purposes.
  • To conduct business planning, reporting, and forecasting.
  • To perform transactions.
  • To manage your accounts and generally facilitate the running and operation of our business.
  • To process your payment and shipment.
  • To comply with legal obligations and law enforcement requests.

Personal data we collect from you
The Company shall collect the following categories of your personal data directly from you, as you visit our website, reach out to us, create an account with us, or place an order with us:
  • Personal details: Such as your name, email address, telephone number, shipping address, company name (if applicable).
  • Account information: Such as your order history, wishlist, birthday, preferences, body health information, and any other information you provide to us when you complete the registration form, in addition to personal details.
  • Log information: Such as your IP address, geolocation, webpages accessed, information requested along with the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), browser version, operating system.
  • Marketing information: Such as your marketing preferences, the level of engagement our emails receive, such as the delivery rates, open rates and click through rates which our emails achieve.
  • Communications you send us: Such as survey responses, correspondence, any other information you provide to us.
  • Visual information: Such as photographs and videos from social media platforms and/or submitted directly.

Data Storage Security
The Company shall manage the storage of your personal data properly whether in electronic format on a secure server and / or store in the form of documents in an enclosed filing cabinet and limited to related parties in accessing such personal data. 

Data Collection Period
The Company shall keep your personal data only as long as necessary to provide you with our service and for legitimate and essential business purposes, such as maintaining the performance of our service, complying with our legal obligations, and resolving disputes, also for as long as you are a client of the Company and for the period required by applicable law.

Departments where personal data may be disclosed
For the purposes of collection, usage, and disclosure of your personal data above, the Company may disclose your personal data to other affiliated companies of Happypride group, including the external agencies such as payment service providers, Company partners, academic researchers, auditors, advisors, financial institutions, and law enforcement and data protection authorities and government organizations, etc.

Rights of the Personal Data Owner
Rights under the Privacy Policy, including the right to withdraw your consent, the right to access and obtain a copy of personal data, the right to request to provide the personal data remains accurate, the right to erase the personal data, the right to restrict the use of the personal data, the right to send or transfer the personal data and the right to complain. You can proceed to submit a request form for the above rights by submitting a request form or contacting Human Resources, Happypride Co., Ltd., phone number +66(0)643248428 or via email: However, in the event that the law stipulates that the Company is able to do so, the Company reserves the right to consider and not proceed with the above request or your requirement. 

Data Controller
Thank you for reading our Privacy Policy. If you have any questions about this Privacy Policy, please contact us at the following address:

Happypride Co., Ltd. 
Address: No. 86/43, Village No.9, Bangkaew Sub-district, Bang Phli District, Samut Prakan 10540, Thailand
Phone number: +66(0)643248428

Please be informed that the Company may amend the above Privacy Policy at any time in order to comply with laws or regulations that may be amended in the future. 

Please, therefore, make sure you have read and understood the above Privacy Policy carefully.

Business Policy consists of sub-policies as follow:

1.Refund: What is your refund policy?
-We do not have any refund policy. 

2. Exchange: After I have made a purchase, can I ask for an exchange?
-We do not have any exchange policy, unless we deliver the wrong item to you.
Before shipping an item, we will record a video of our packing and delivering process, therefore if a damage occurs during shipping, you will have to contact the shipping company by yourself. 

3. Return: If the item can be exchanged, which party will be responsible for shipping?
-We do not have any return policy. If, after an investigation, we find that we deliver the wrong item, we will deliver a new one to you. You do not have to return the item if you receive the wrong one. You will need to send us an email, detailing your order number and a photo of proof.

4. Cancelation: You would like to cancel an order after you have made a payment 
-We do not have any cancelation policy.

5. Shipping: Shipping lead time
-We will deliver your item to a shipping company within 1-2 days. The transit time is based on the shipping company. 

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